Terms + Conditions
Thank you for choosing Reprotique! We hope you are pleased with your purchases. Please read our terms and conditions. If you have any further questions, don’t hesitate to give us a call.
For all products in stock, please allow 2-3 business days to process your order. Because our products are handmade, items may take 4-6 weeks to produce.
The cost of shipment is determined by the weight of your package, but will never exceed 12% of your total cost. We use UPS Ground for all non-local orders. Most ground items arrive within five business days. Please request an expedited shipment, should you require your items arrive more quickly. Extra shipping rates may apply. Please note that custom or rush orders are subject to a higher restocking fee.
We personally package our products so that they arrive safely. If, unfortunately, damage has occurred during shipping, save the damaged items and the box and give us a call. We will give you special instructions for pick up and make sure you get a replacement right away.
Returns and Exchanges
All merchandise may be sent back for exchange, credit, or refund within two weeks of original purchase. Please note a 20% restocking fee will apply on all returns, to cover our time and labor. Refunds will be issued for products only if they are returned in their original condition. Original delivery charges, if applicable, are not refundable.
Should you wish to return an item, please call us for instructions.